It was until after another 2½ weeks on 12 July that they respond that they have completed the monitoring process luckily I passed and I ordered withdrawal on the same day (200$).
After over 3 weeks of writing them numerous emails they told me to avail myself for a Skype verification on 24th June. I never had issues with this company till recently when they delayed my withdrawal (ordered on 29th May). I've given it 3 stars(Not 4) owing respect to my fellow gamblers who have had issues with this company. Good betting platform run by shady people